Nostalgia MSB-585 Margarator 1-Gallon Margarita-Making Machine Review

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(More customer reviews)I would have selected 0 stars but it was not a choice.
My husband had purchased the Margarator for me during the winter in preparation for opening the pool in the spring. I am the person that is in charge of refreshments whenever we entertain and he thought this would be helpful in saving me trips back and forth to the kitchen because it is so large and self storing.

I have now UNSUCCESSFULLY used the item 3 times and have disappointed over a dozen guests that were hoping for a refreshing slushy drink by the pool. After my first unsuccessful attempt, I had my husband read the directions that I had read. He set up the machine the same way that I did, filling the ice to the Max line, adding the 2.5 cups of Tequila mix and the bottle of margarita mix. We even pre-crushed the ice cubes to try and help it out. Again, after 12 minutes of letting it run, it produced 1/2 cup of slush that would come out of the nozzle and the rest was trapped inside with large pieces of ice.

So the third time we chopped up the ice more, added extra fluid to try and help it AND shut if off and stirred with a wooden spoon occasionally. Same results as the previous 2 times. So we yet again scoop out the ice chunks, jam a straw into it and hand it to our disappointed guests.

Because he bought this in the winter, I can no longer return it to the store that he ordered it from. Do we have the receipt - NO. I am willing to pay to ship this back to the Hellman Group - NO. We have wasted enough money on mixes and alcohol alone.

I am EXTREMELY annoyed and disappointed with the malfunction of this product, as are all my parched guests. Am I willing to try it yet again? Thats what the Hellma Group asked me to do after I contacted them. They suggest that I try it with pepsi, full of ice with 1/2 the liquid mix..let it run for 5-8 minutes then add the rest of the mix.
Guess what...it did not work. The margartor will take its place next to the garbage can in its original box for all to see as they drive by this weekend.

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Mix up great-tasting margaritas in no time with this easy-to-use margarita machine. Just fill the unit with ice, margarita mix, and tequila; then, secure the safety lid and flip the switch. In a matter of minutes, the unit produces delicious, refreshing margaritas, daiquiris, or slushies--all of which can be dispensed via the front-mounted serving spout. The machine's ice-grinding/shaving motor delivers exceptional crushing power, while its insulated container holds up to 128 ounces of a favorite frozen drink at a time--it even has a handle for convenient transport to the next party. The unit runs on selectable AC or DC power--great for use at a tailgate party (with included car plug) or at home (with included power cord). A nice addition to any pool party, barbecue, birthday, or other fun event, the 85-watt margarita-making machine measures 10 by 10-1/2 by 19-2/7 inches and carries a 90-day warranty.

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